This Privacy Policy outlines the practices of CastaicCare Appliance Repair (we, us, or our) regarding the collection, use, and disclosure of information that we receive through our website. By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect personal information you provide directly to us when you fill out a call request form or contact us by phone. This information may include your name, phone number, email address, and service details. We also collect non-personal information about your interactions with our website, such as through cookies and web beacons, to enhance user experience.

Use of Information

We may use the personal information we collect to communicate with you about your service requests, provide customer service, and for operational purposes. Non-personal information collected through cookies and web beacons is used to improve the website's functionality and user experience.

Information Sharing

We may share your information with our trusted partners to facilitate operations, such as coordinating appliance repair services. Our partners are obligated to protect your information and only use it for the intended purposes. We do not sell or rent personal information to third parties for marketing purposes.

Communication Preferences

By contacting us, you permit CastaicCare Appliance Repair and our partners to reach out to you via phone, email, or text for service-related purposes. You may opt out of promotional communications by contacting us at (661) 374-0845.

Cookies and Tracking Technologies

Our website uses cookies and web beacons to collect browsing data to help us analyze web traffic and improve our services. You can set your browser to refuse cookies, but note that some parts of our website may not function properly.

Limitation of Liability

By using our website, you waive your right to sue or take any legal action beyond direct negotiation for disputes related to the website or our services. The maximum compensation for any claims is capped at $100, and you agree to bear your own legal fees and expenses in the event of a dispute.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at (661) 374-0845.